Privacy policy
Privacy Policy
At Aldur Almanthoor, we value the trust of our customers and are committed to protecting their privacy and personal information.
This Privacy Policy explains how we collect, use, store, and protect the information provided by customers when using our website, placing an order, or communicating with us through our official channels.
Information We Collect
We may collect personal information necessary to complete orders and provide our services, including:
Name
Phone number
Email address
Delivery address
Order details
Payment confirmation information
Customer service inquiries and communication details
We may also collect limited technical and usage information related to website activity in order to improve our website performance, services, and customer experience.
How We Use Your Information
Customer information may be used for the following purposes:
To process, confirm, and deliver orders
To communicate with customers regarding their orders or inquiries
To provide customer support and after-sales service
To manage returns, exchanges, and refund requests
To improve our products, services, website, and customer experience
To send promotional updates, offers, or marketing communication where permitted
Sharing of Information
Aldur Almanthoor does not sell, rent, or trade customers’ personal information.
We may share necessary information only with trusted third parties involved in completing our services, including delivery companies, payment service providers, website service providers, technical support providers, or when required by applicable laws and regulations.
Payment Information
All online payments are processed through secure third-party payment service providers.
Aldur Almanthoor does not store full credit card or debit card details on its website.
Data Protection
We take reasonable administrative, technical, and operational measures to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure.
While we make reasonable efforts to protect customer information, no electronic system or online transmission method can be guaranteed to be completely secure.
Marketing Communication
Customers may receive updates, offers, new releases, or promotional communication from Aldur Almanthoor if they subscribe, provide consent, or where such communication is permitted.
Customers may request to stop receiving marketing communication at any time by contacting us through our official channels.
Customer Rights
Customers may contact us to request the correction, update, or deletion of their personal information, subject to applicable legal, operational, payment, delivery, or order-related requirements.
Third-Party Services
Our website may use third-party services for payment processing, delivery, analytics, website operation, or marketing support.
These third parties may process limited information as necessary to provide their services and are expected to handle such information in accordance with their own privacy and security practices.
Policy Updates
Aldur Almanthoor reserves the right to update or amend this Privacy Policy from time to time.
Any updates will be published on this page. Continued use of our website after any changes means acceptance of the updated Privacy Policy.
Contact Us
For any questions, requests, or concerns regarding this Privacy Policy, please contact us through our official customer service channels or email us at:
info@aldurco.com
Aldur Almanthoor
Since 2001
